Privacy Policy

1. Introduction

Welcome to TradeCFTA ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradecfta.shop and use our services.

2. Information We Collect

We collect information that you provide directly to us, such as when you:

• Register for an account (name, email, phone number, company details)
• Submit manufacturer or logistics provider registration
• Contact us for support or inquiries
• Subscribe to our newsletter
• Post comments on blog articles

We also automatically collect certain information when you visit our site, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages (verification, password resets)
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions

4. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Business partners (with your consent)
• Law enforcement or government authorities when required by law
• Other users (for public profile information)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at info@tradecfta.shop.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@tradecfta.shop
• Address: Windhoek, Namibia