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Privacy Policy

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Welcome to TradeCFTA.

Welcome to TradeCFTA, your trusted digital trade platform showcasing SME manufacturers' products across Africa and facilitating their orders under international trade agreements. At TradeCFTA, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

Information We Collect

When you sign up and interact with our platform, we may collect the following types of information: Personal Information: This includes your name, email address, contact details, and any other information you provide during the registration process. Browsing History: We collect data on your browsing behavior on our platform to enhance your user experience. This information may include pages visited, time spent on the site, and products viewed.

Purpose of Data Collection

The information we collect serves various purposes, including but not limited to:

  • Improving our services and user experience.
  • Facilitating orders and managing transactions.
  • Communicating with you regarding your account, orders, and promotional offers.
  • Complying with legal obligations and safeguarding our platform.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We adhere to all legal frameworks and standards for privacy protection relevant to e-commerce.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to comply with the law or protect our rights. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for processing your data.
  • Object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at (+264) 81 144 4465.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of our platform.

Becoming an vendor

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Thank you for choosing TradeCFTA. We value your trust and are committed to protecting your privacy.

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